Crossborderly

We are e-commerce logistics operators in the USA, China and Europe.

We have more than 90 agencies nationwide in Ecuador, thanks to our partner Geomil Group!

Why choose us?

Fichier 51

We transport 5 million packages a year.

Safety and punctuality.

Timely delivery of your shipments.

Personalized assistance

Logo Crossborderly

We offer a wide range of services to meet even the most daring requirements.

We are the first A-to-Z international sales development service for e-commerce stores, with a complete technology suite to leverage your current international audiences and offer your products to more than 1.2 billion monthly visitors looking to buy online in Latin America, Europe, the United Kingdom, Australia, Canada and the rest of the world.

Image placeholder

Contact telephone numbers

+593 98 074 0895+593 99 071 9981+593 99 071 9286

Frequently Asked Questions

Illustration
  • What is GEOMIL?

    GEOMIL is our strategic partner in Ecuador for the distribution of your packages.

  • How do I track my package?

    To check the status of your package, please locate your tracking number on the guide you received when sending the package and click on the following link.

  • How long does it take for my package to arrive at its destination?

    Once your package is shipped it will arrive in 5 to 7-9 business days, depending on the destination.

  • Can someone pick up a package in my name for me?

    If a third party comes to pick up a package in your name, they must bring a letter of authorization signed by the beneficiary and detailing the guidelines for the packages to be picked up. This applies to picking up parcels or online purchases.

  • What can't I send to Ecuador?

    Firearms, radioactive material, perishable products that decompose quickly, live animals, medicines without a prescription, drugs or narcotics, fireworks or pornographic material.

    In the case of sending mobile phones or cell phones, only one unit per year and person is allowed to be imported, and only the phone must be included in the shipping package (no other item can be included).

    Cash shipments cannot be sent to Ecuador, nor can jewelry or works of art without a declared value or without including an insurance policy.